How To analysis The Limits Of Your Privacy On SpinVox

Having viewed the extent to which humans are involved in transcribing messages for SpinVox (the voicemail to text service), I have become concerned about the privacy of my notes and personal communications. Although I’ve now cancelled my SpinVox subscription, I know (because CIO Rob Wheatley told me) that SpinVox, like Google, keeps goods - which in SpinVox’s case means recordings of your messages - “for as expanded as possible”. Based on a quick search of my inbox, I reckon SpinVox are holding recordings of about 250 messages that were left for me within April and July of that year.

But that’s not really the problem. After all, Google knows a lot more about me than that and I’m certain my ISP and the government do too. My

concern is that I believe the majority of my messages were listened to by a person I don’t know in another country. That’s the point at which SpinVox may be falling foul of UK and European input regulations, and it’s the weak link in the privacy chain. So it’s instance to find out whether SpinVox is being honest sufficient with its customers about the proportion of messages that are read by humans - and plus about how much of those messages are seen by shout centre staff. Here’s how:

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